Privacy Policy
Green Grass Landscape
Last Updated: June 2026
This Privacy Policy describes the policies and procedures of Green Grass Landscape ("Green Grass Landscape", "we", "us" or "our") on the collection, use and disclosure of your information when you use our website at greengrasslandscape.com (the "Website"), purchase products or services from us, enter into contracts with us, engage us online or offline to inquire about the provision of services or otherwise interact with us (collectively, the "Services") and tells you about your privacy rights and how the law protects you.
We use your Personal Information to provide and improve our Website and Services. By using our Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy.
We may from time to time update this Privacy Policy by posting an updated version to our Website. Your use of the Website or Services after any updated version is posted will be deemed acceptance of this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
• Account means a unique account created for you to access our Website or parts of our Website.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "we", "us" or "our" in this Agreement) refers to Green Grass Landscape, a Green Garden Group company, located at 1597 Warren Ave, Downers Grove IL 60515.
• Consumer refers to every individual who is in the USA for other than a temporary or transitory purpose, and every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
• Cookies are small files placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among other uses.
• Device means any device that can access our Website, such as a computer, a cellphone or a digital tablet.
• Do Not Track (DNT) is a concept promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
• Personal Information is any information that relates to an identified or identifiable individual.
• Sensitive Personal Information includes information such as social security numbers, driver’s license, state ID card or passport number, account log-in, financial account number together with any security code, geolocation, racial or ethnic origin, union membership, genetic data, biometric information, health or sexual orientation.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Third-Party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Website.
• Usage Data refers to data collected automatically, either generated by the use of the Website or from the Website infrastructure itself.
• Website refers to the Green Grass Landscape website, accessible from greengrasslandscape.com
• You means the individual accessing or using the Website, or the company or other legal entity on behalf of which such individual is accessing or using the Website.
Collecting and Using Your Personal Information
Types of Data Collected
Personal Information
While using our Website or inquiring about or engaging us to perform Services, we may collect certain personally identifiable information that can be used to contact, market to or identify you. Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address, state, province, ZIP/postal code, city
• Banking account and credit/debit card information (only when you engage us for services)
This information may be collected through a variety of means, including:
• Directly from you: when you enter into a contract or transaction with us, use, engage or inquire about our Services, communicate with us, or otherwise report a problem with respect to our Services.
• Indirectly through our Website: we automatically collect Usage Data when you visit our Website.
• Through our subsidiaries or affiliates: we may collect Personal Information from our subsidiaries and affiliates that we control or are under common control with.
• From third parties or public sources: we may collect information about you through data brokers, service and content providers, business partners, advertising networks, social media platforms or public websites.
Usage Data
Usage Data is collected automatically when using the Website. Usage Data may include information such as your Device's internet protocol address (e.g. IP address), browser type and version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, geo-location data, unique device identifiers and other diagnostic data.
When you access the Website by or through a mobile device, we may collect certain information automatically, including but not limited to the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, and other diagnostic data.
Information from Third-Party Social Media Services
If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, such as Google, Facebook, X (formerly Twitter) or LinkedIn, we may collect Personal Information that is already associated with your account on that service, such as your name, email address, activities or contact list.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on our Website and store certain information. Technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Website. We use both Session and Persistent Cookies for the following purposes:
• Necessary / Essential Cookies (Session): essential to provide you with services available through the Website and to enable you to use some of its features.
• Cookies Policy / Notice Acceptance Cookies (Persistent): identify if users have accepted the use of cookies on the Website.
• Functionality Cookies (Persistent): allow us to remember choices you make when you use the Website.
• Tracking and Performance Cookies (Persistent, third party): track information about traffic to the Website and how users use the Website.
Use of Your Personal Information
Green Grass Landscape may use your Personal Information for the following purposes:
• To provide and maintain our Website, including to monitor usage.
• To manage your Account: to manage your registration as a user of the Website.
• For the performance of a contract: the development, compliance and undertaking of a contract for Services you have purchased or of any other contract with us.
• To contact you: to contact you by email, telephone calls, SMS or other equivalent forms of electronic communication regarding updates or informative communications related to the Services, subject to your separate SMS opt-in consent described below.
• To provide you with news, special offers and general information about goods, services and events which we offer that are similar to those that you have already purchased or inquired about.
• To manage your requests: to attend and manage your requests to us.
• For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
• To comply with legal requirements: to enforce compliance with our contracts and applicable law, to comply with our legal obligations, and to respond to lawful requests by public authorities.
• For other purposes: data analysis, identifying usage trends, quality assurance, business research and to evaluate and improve our Website, Services, marketing and your experience.
We may share your Personal Information in the following situations:
• With Service Providers: we may share your Personal Information with Service Providers to perform Services on our behalf, to monitor and analyze the use of our Website, or to contact you.
• With Affiliates: we may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With business partners: we may share your information with our business partners to offer or market certain products, services or promotions. We will not sell, rent or share your phone number with any third party for marketing purposes, except as required by law or unless you have opted in.
• With your consent: we may disclose your Personal Information for any other purpose with your consent.
We do not sell your personally identifiable information as that term is commonly understood and only use such information for the following purposes: (1) performing Services or offering products or services similar or related to the Services; (2) detecting security incidents; (3) resisting malicious, deceptive or illegal actions; (4) ensuring the physical safety of individuals; (5) for marketing and advertising purposes; or (6) performing or providing internal business services.
Retention of Your Personal Information
Green Grass Landscape will retain your Personal Information so long as is needed for the purposes set out in this Privacy Policy and to comply with applicable laws and regulations.
Transfer of Your Personal Information
Your information, including Personal Information, is processed at the Company's offices and in any other places where the parties involved in the processing are located. This information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Your consent to this Privacy Policy through the use of our Website represents your agreement to that transfer.
Deletion of Your Personal Information
You have the right to delete or request that we assist in deleting the Personal Information that we have collected about you. You may contact us to request access to, correct or delete any Personal Information that you have provided to us. Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Information
Business Transactions
If Green Grass Landscape is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. If your Personal Information is transferred and becomes subject to a different Privacy Policy, we will comply with our legal obligations to notify you.
Law Enforcement
Under certain circumstances, Green Grass Landscape may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements
Green Grass Landscape may disclose your Personal Information in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Website
• Protect the personal safety of users of the Services or the public
• Protect against legal liability
Security of Your Personal Information
The security of your Personal Information is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Information
The Service Providers we use may have access to your Personal Information. These third-party vendors collect, store, use, process and transfer information about you in accordance with their Privacy Policies.
Analytics
We may use third-party service providers to monitor and analyze the use of our Website.
• Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt out of having your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit: policies.google.com/privacy
Email Marketing
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all of these communications by following the unsubscribe link or instructions provided in any email we send or by contacting us.
SMS / Text Messaging Program
This SMS section is what Green Grass Landscape's text-messaging registration relies on. It describes how the SMS Program works for customers, how to opt in and out, and how phone numbers are protected. The text below is what Green Grass Landscape commits to and what carriers and Aircall reviewers look for during A2P 10DLC vetting.
Consent is opt-in and separate. If you check the SMS opt-in box on our contact form at [TBD — verify Green Grass domain]/contact, or if you reply YES to a one-time opt-in request after a phone or email conversation with our team, you are giving consent to receive recurring text messages from Green Grass Landscape about scheduling, appointments, and service updates related to your inquiry. This consent is separate from any other consent you give us (such as submitting the contact form, agreeing to be contacted by email, or accepting our terms). You can submit the contact form without opting in to SMS, and we will respond by email or phone instead.
What you will receive. Messages are limited to operational customer-care content: consultation confirmations, install-day arrival windows, plant-care reminders during establishment periods, and follow-up after seasonal services. No marketing or promotional content is sent through this channel.
Frequency. Message frequency varies based on your project. Typical frequency is 1–5 messages per inquiry over a 2–6 week period.
How to opt out. Reply STOP to any text message at any time. You will be unsubscribed and will not receive further SMS messages from us. Reply HELP for help, or email privacy@greengardengrp.com for assistance. You can also request deletion of your phone number and SMS consent record by emailing that same address.
Rates and carriers. Standard message and data rates may apply per your wireless carrier plan. Green Grass Landscape does not charge for the messages themselves. Carrier participation may vary, and carriers are not liable for delayed or undelivered messages.
Your number is not sold or shared for marketing. Mobile phone numbers collected for SMS purposes are used solely to deliver the messages described above. We do not sell, rent, or share these numbers with third parties for their marketing purposes. Phone numbers may be shared only with the service providers needed to deliver the SMS messages themselves (for example, our SMS-sending platform), under written contracts that prohibit further use. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information may be shared in accordance with the rest of this Privacy Policy.
Additional Privacy Notice for Residents of California, Virginia, Colorado, Connecticut, Texas, Utah, Florida, Oregon, and Montana
This Additional Privacy Notice provides additional information for residents of California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, Florida and Montana and their rights under applicable state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA"), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Personal Information Privacy Act, the Utah Consumer Privacy Act, the Oregon Consumer Privacy Act, the Texas Data Privacy and Security Act, the Florida Digital Bill of Rights, and the Montana Consumer Data Privacy Act (collectively, the "Privacy Laws").
Categories of Personal Information Collected
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. Categories of Personal Information we may collect within the last twelve (12) months include:
• Identifiers, such as contact information (name, address, phone number, email address) and unique personal identifiers.
• Professional or employment-related information, including business contact information and professional credentials.
• Commercial information such as transaction histories, billing and shipping information, and product preferences.
• Electronic network activity information such as IP addresses, interactions with our Website, system logs, and analytics monitoring.
• Inferences we make about you or your interests based on analysis of other information we have collected.
• Geolocation information.
• Audio or video information such as customer service recordings or security video recordings.
• Sensitive Personal Information.
Sources of Personal Information
• Directly from you: from the forms and contracts you complete with us online or offline, and preferences you express to our employees or representatives.
• Indirectly from you: from observing your activity on our Website.
• Automatically from you: through cookies we or our Service Providers set on your Device as you navigate through our Website.
• From Service Providers: third-party vendors that monitor and analyze the use of our Website or deliver targeted advertising to you.
• Through our subsidiaries and affiliates: Personal Information provided through the above means to the subsidiaries and affiliates that we control or are under common control with.
Your Rights under the Privacy Laws
If you are a Privacy Law Resident, you have the following rights:
• Right to Receive Information on Privacy Practices.
• Right to Know and Right to Access the categories and specific pieces of Personal Information we have collected.
• Right to Delete certain Personal Information we have collected.
• Right to Correct inaccurate Personal Information.
• Right to Opt Out of the Sale and Sharing of your Personal Information with third parties and of the processing of Personal Information for targeted advertising.
• Right to Limit the Use of Sensitive Personal Information.
• Right to Nondiscrimination for exercising the above rights.
• Right to Appeal our decisions about your data subject requests by contacting us at the address below.
Exercising Your Data Protection Rights
To exercise any of your rights under the Privacy Laws, you can contact us:
• By phone: 630-454-1279
• By mail: 1597 Warren Ave, Downers Grove IL 60515
• By email: privacy@greengardengrp.com
Only you, or a person you authorize to act on your behalf, may make a verifiable request related to your Personal Information. We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request.
Personal Information of Minors
Our online content is not intended for children under the age of sixteen years. We do not knowingly store information from minors under the age of sixteen years except as required pursuant to applicable law. If you believe a minor has submitted Personal Information to us, please contact us at privacy@greengardengrp.com and we will delete the information.
Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
• By phone: 630-454-1279
• By mail: 1597 Warren Ave, Downers Grove IL 60515
• By email: privacy@greengardengrp.com
• By website: greengrasslandscape.com